The State of Mobility in 2021: Preparing for the Post-Pandemic Boom
The outlook for 2021 looks bright for mobility companies as demand increases, but they need to address customer concerns. Not every mobility company will face the same issues among their customer bases, nor will all customers have the same priorities and values, so offering flexibility and enabling customers to choose their own path can make a big difference.
In this report, we’ll examine more closely how each of the three verticals of rideshare, e-delivery, and bus companies can make a positive impact, while also providing a solid, safe customer experience.
